Archive for the ‘Guide Dog Foundation’ Category

Introducing . . .

Saturday, October 31st, 2009

Siena

Meet our new pup from the Guide Dog Foundation (GDF) – Siena!  If you notice a family resemblance with the wonderful Miss Perky, it’s because they are sisters.  There were four girls in their litter and all were evaluated as potential breeder dogs for the GDF.  Evaluation tests looked at eyes, heart, hips and temperament.  Temperament is a rigorous test with many components – including how well they can handle the noise of a gun shot!  All four girls passed eyes, heart and the temperament test.  Siena and another sister had the better hips, so they were selected for the breeder colony.

Perky went off to training and we were left with a dog-less home.  Siena was raised out of state, so the GDF needed to find a local home for her.  Does this sound like a match made in heaven?  We are now the happy caretakers for Siena, Guide Dog pup extraordinaire!

Ta Da!

Friday, September 18th, 2009

Well, I have been very busy creating for the Women’s Expo – but I wanted to share with you the castings I received of my paw print charm:

paw-print-charm-frontback

Here you see the front and reverse.  When I receive the sterling silver charms they are tumbled and shiny.   They don’t stay that way for long.  I file and sand, then patinate in a liver of sulphur solution, neutralize and finally polish back to get the oxidation just right.  This gives the letters and paw print more definition. Being hand finished, each charm is a bit different from the next.

I think Frank Billanti Casting did a wonderful job!  The pieces are about an inch across and have a very nice weight and feel to them.  It is the kind of piece that I know I will be playing with when wearing – it is a very tactile piece.

When I have a little more time, “my metallurgical engineer” brain will write a post about Frank and the casting process.  The things you don’t know about your jewelry!

A Special Piece of Jewelry – Part V

Wednesday, August 26th, 2009

My eyeballs are about ready to fall out.  I have been working on a very special piece of jewelry for three days now, trying to get it just right.

pc-set-up

Here you see my set-up for making a polymer clay stamp that will be used to imprint metal clay.  The purple polymer clay, a clear roller and letters in a wood box are the main tools.  The cards are a low tech way to roll the clay out to a uniform thickness.  I put an equal number of cards on either side of the clay and as I roll, I keep the roller ends on the cards.  The clay, in between the cards, is rolled out to the thickness of the card stack.  Hey, whatever works!  The rest of the items are “tools” I’ve found around the house.  An old apple corer, a couple of lipsticks and stick foundation – all wonderful for making different size circles.  I’m always evaluating everyday items for something usable in my art -  wonderful textures and shapes are waiting to be found – one just needs to remember to look.

With tools in place and clay rolled, I cut out a circle, with a smaller concentric circle within.  Then the fun began.  I wanted to imprint “a dog leaves a paw print on . . .” circumferentially, on the front.  Sounds easy.  Well, here I am, three days later to let you know it isn’t!  Roll clay, cut out circles, imprint – and repeat, repeat, repeat, repeat – until it’s perfect.  Right now, my left engineer brain is fighting with my right artist brain.  The trial piece below looks pretty good at first glance.  But I see too much space between the letters in the word “leaves.”  So more rolling, cutting and imprinting until I come up with a “neat but organic” look that would make both sides of my brain happy.  I do like the paw!  The pink silicone mold I made was from a reduced size print of our dear Miss Perky’s paw.  It’s the real thing!

Have you figured out exactly which non-profit will benefit from this necklace, when it is complete?  I may have a little contest down the road, so start guessing!

pc-stamp

S.A.V.E. Customer Service

Sunday, August 16th, 2009

To be successful in a less-than-ideal economy – actually, in ANY economy – my business needs to provide a beautiful product, good value and excellent customer service.

Jay Goltz recently wrote a NY Times article that encapsulates  the heart of great customer service.  The author’s ideas are very much in line with mine – make sure every customer is happy.    Although the goal is “100% happy,” sometimes a customer has a legitimate issue with a product.   In that case, Mr. Goltz offers a simple mnemonic to help right the situation.

If you are a business owner, read how to S.A.V.E. customer service.  Whether you are a business owner or a customer, I would love to hear your thoughts on what you consider important factors of customer service.  Feel free to share any really great – or really awful – customer service experiences.

I am still recovering from my surgery but can finally get to my studio to create again!  That’s the easy part – the photography, not so easy.  As soon as I figure it out, I’ll be happy to share some of my new work with you.  Meanwhile, here is a less-than-ideal photo of a prototype for my Perky’s Paw charity piece:

perkys-paw-prototype

Babysitting

Wednesday, June 24th, 2009

Well, if you’ve been wondering where I’ve been lately, I’ve had my hands full babysitting.  She is very cute, almost five pounds, with beautiful black curls and gorgeous eyes.  But I’m not used to getting up in the middle of the night and getting up at the crack of dawn.  To be honest, she was running me a little ragged.  But you tell me if you think she was worth all the work:

Little Roxie

Little Roxie

She was intrigued by this hose and loved to walk through it.

She was intrigued by this hose and loved to walk through it.

roxie-3

I'm thinking she wants to stay out and play some more.

Miss Perky returned to the Guide Dog Foundation for training last week and I knew I would be sad after dropping her off. Due to my personal schedule I have to wait until Aug.-Sept. before I can get another pup to raise, but Roxie needed a home for a week and I had an empty dog bed. So she was mine for the week! Roxie, a Standard Poodle, was four OUNCES when she was born – about the size of a stick of butter! Tiny Roxie was not expected to live, but she was given lots of TLC by the family that whelped her and she was up to 4 lbs. 12 ozs. by the time I got her at seven weeks old. She had quite a growth spurt over the past week and went back to the foundation today, a very respectable 6 lbs. 15 ozs. She is still half the size of her litter mates, but I am sure she will catch up.

Having Roxie for the week did take my mind off losing Perky. We miss her so much – she was an absolute pleasure to raise! But she was bred to be a working dog and I think she will enjoy the new challenges ahead of her.  I will update you as I receive her progress reports.  Perky is adjusting well to being in training and here she is being walked by a volunteer on campus. She looks pretty happy to me!

The Gorgeous Miss Perky!

The Gorgeous Miss Perky!

She Swims!

Wednesday, June 10th, 2009
Yep, she's a water dog!

Yep, she's a water dog!

Shake that water off!

Shake that water off!

Can I go in again?

Can I go in again?

Just one more time, pretty please?

Just one more time, pretty please?

Perky had fun in the pool last weekend!  It’s amazing how dogs instinctively know how to swim, the very first time they enter the water.  We are enjoying every minute with her, as she will be going back to the Guide Dog Foundation in 6 days, to start her training.

Perky Update!

Wednesday, April 22nd, 2009

It occurred to me that I have not posted about my dear Miss Perky in a while.   I just downloaded some photos that I thought you might enjoy.

She is about 9 1/2 months old now and pretty obedient for the most part.  She understands when she needs to be on “best behavior” – and when she can get away with some shenanigan!  She is one smart pup.

Perky with a friend from a local farm

Perky with a friend from a local farm

Perky loves to go see the horses. When I start off in a direction opposite to the farm, she stops and looks at me with her head tilted the other way – letting me know she would prefer to go visit the farm. I think she thinks the horses are just big dogs. The horses are just as happy to see her, galloping over to greet her when they see her.

Perky in "uniform," on a walk

Perky in "uniform," on a walk

Perky knows to act like the future Guide Dog that she is, when she has her jacket on. All bets are off when the jacket comes off!

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Miss Perky at rest after some hard play!

Of course, it’s not all work all the time! Perky does live a “dog’s life” – she has run of the house and lots of play time in the backyard where there are all sorts of interesting things to explore, such as squirrel and bunny trails.

What a pleasure to be raising such a wonderful pup!

The Business Plan – Operations

Thursday, April 2nd, 2009

The Operations section is a description of how the product will be manufactured and sold. This should include a discussion of the company facilities, suppliers and product sales.

  • I currently own a studio large enough to accommodate my new business.
  • I currently have the equipment to make beaded and wire-wrapped jewelry, as well as some pieces requiring metalsmithing. Everything will be designed and  handmade by me, with great attention to detail.  A piece doesn’t leave my shop unless I say it does.
  • I have most of the major pieces of equipment necessary to work, including a kiln and flex-shaft. A wider range of hand tools is needed and will be purchased with profit that is put back into the business. Large equipment, such as a rolling mill is slated for purchase next year.
  • All equipment and raw materials are available online with an estimated lead-time of less than two weeks. If one supplier is out of stock, I can always go to another. My supplies are not company specific, so there are no repercussions if a supplier goes out of business. This is an especially important factor, given the current economy.
  • Manufacturing of jewelry would comprise about 70% of the work week; paperwork, web updates, photography, customer service and marketing would take up the remaining time.
  • My cost of goods would include material costs, overhead plus a reasonable labor rate.
  • My sales will be through several venues: my e-commerce web site, an Etsy site, private showings and retail through a high end art gallery. Each of these venues will draw on a different audience to view my jewelry, increasing the odds of purchase.
  • I may have to revisit the shipping question after rates go up on May 11th, but so far, the best shipping value is insured USPS Priority mail. The USPS supplies the Priority shipping cartons for free. Delivery confirmation and a small discount are applied if I print the labels in my studio. Next day pick up service may be requested, at no extra charge, saving on trips to the PO. Although I must say, Perky and I do go to our local PO frequently – it’s good practice for her – plus they love her there!

Well, here we are in the home stretch of our Business Plan with just two sections left!

Next:  Financial Analysis and Projections

My Foster Pup

Saturday, March 21st, 2009
Our Girl Perky

Our Girl Perky

Here is a photo of our pup, Perky.  She was 4 months old at the time.  We got her when she was 11 weeks old and she is now 8 1/2 months old.  I will be posting more photos  of her along the way, but this is my favorite photo of her – she looks so noble, doesn’t she?

She has quite a life ahead of her.  Perky is a Future Guide Dog.  I am a volunteer puppy walker and am raising her for the Guide Dog Foundation.  This means she will live with my family for 12-14 months, before she moves on for her service training.

Our mission is to train her for basic obedience and to socialize her.  The socializing is the fun part.  Since she is being raised to be a service dog, she is allowed everywhere I go – stores, restaurants, malls, buses, railroad, libraries, nursing homes – you name it, we go there.

She never fails to bring a smile to the people who see her.  I watch people as they notice her and see their cares practically melt away as their eyes light up.  Puppies have that effect on people!

I’ll be writing more about Miss Perky and the Guide Dog Foundation – also posting more photos – she is a bit of a ham and loves the camera.

The Business Plan – Market Analysis, Part I

Friday, February 27th, 2009

I really didn’t mean to take so much time off here – but unfortunately, the flu had other plans for me. But I’m back, I’m healthy and I’m ready to tackle that Business Plan!  After all, there is a $2,000 grant at stake here.

For Marketing, Part I, I had to determine my target customer, figure out the number of businesses already doing what I want to do and calculate what market share I thought I could grab with my company.

I started by doing the easy thing – I googled.  This brought me to government resources, such as the Census Bureau, NAICS categories and my county web site, all with useful information on demographics and existing businesses.  I also found a few articles geared to jewelry sales trends and online jewelry sales.  But I needed more data that was just not available online, so I did it the old-fashioned way – I took my puppy and we went to the local library.

pa160310

More about my Perky in a future post!

I told the reference librarian that I was writing a Business Plan; something she must have heard before, because she started to bring armloads of books to my table.  Perky went right to sleep under my table, as I started to read.

I started with references such as Demographics USA 2007.  I was able to determine my Designated Market Area (DMA) and the retail sales by merchandise lines, along with 5 year projections.  There were demographics broken down by gender, education levels, household income, discretionary income and many other categories.  Another useful volume was The American Marketplace, full of demographic information and the all-important spending patterns.

Did you know that since 1990 women’s incomes have been growing faster than men’s – 27% for women vs. 6% for men?  Me neither!  There was sales information on moderate-priced jewelry vs. premium-priced jewelry, as well as sales of specific jewelry categories – diamonds, pearls, gold, gemstones and costume.  Who knew all this information was neatly gathered and just waiting to be picked?

I also took a look at some of the Business Plan “how-to” books the librarian left with me, to get different viewpoints.  The selection of books will vary by library, but Linda Pinson’s Anatomy of a Business Plan had a nice section on e-tailing, which is of particular interest for my business.

My dear little Perky was still comfortably asleep under the table.  Children would pass by, point to her and laugh, surprised to see a pup in the library.  She brings a smile to everyone who sees her.  I walked away to make some copies – she awoke, looked up at me but stayed put under the table.  I am so fortunate to be raising such a smart little girl – she is such a joy!

I know, back to the Business Plan.

With a little digging I was able to define my target customer – that elusive woman who has the income to spend on my jewelry creations.  This will be an important factor later on when I build my marketing plan.  I researched the jewelry sales for my DMA – I would be more than happy with a micro-percentage of existing market share.   The sales numbers for retail jewelry locations gave me ideas for other sales venues.  All in all, I spent several very illuminating hours in the library.  I had enough ammo to knock off yet another section of the Business Plan.

I woke little Miss Perky up and we went home, our job done for the day.

Next:  The Business Plan – Market Analysis, Part II