Posts Tagged ‘Business Plan’

Business Plan, Redux

Wednesday, September 2nd, 2009

Remember, the Business Plan?  Well, today I saw an interesting article on starting a business, in the New York Times online Small Business section.  No surprise, the author, Tom Taulli, recommends writing a business plan as Step 1.  He includes links for many helpful resources and even goes into some detail about the different forms of legal structure possible.  A worthwhile read.

For more Small Business articles in the NY Times follow this link.

How is your business plan coming along?

Silicone mold of coral

Silicone mold of coral

Sad Story Happy Ending

Wednesday, April 29th, 2009

Back in one of the early posts on my blog, I outlined the reasons why I decided to put together a Business Plan.  Here it is again.  $2,000.  Yes, I put my Business Plan together as one of the requirements for a grant application.  The grant was being given by one of my women’s business groups, the Suffolk County Women’s Business Enterprise Coalition, SCWBEC.  More about them in another post.

I got my application together, including Business Plan, business registration, essay and associated paperwork.  I submitted my packet a day before deadline.  Then I waited.  But not too anxiously, because I certainly didn’t expect to win.  Well, maybe if no one else applied, there was a slight chance of my receiving the grant, but other than that . . .

So I waited.  The next week, I received an envelope from SCWBEC.  I opened it and guess what!  I didn’t win.  Don’t worry I wasn’t too disappointed.  What I realized at that moment is that I really DID win!  I had my Business Plan in hand – something I would never have put together, if not for the application.  I was now ready to start my business, with a blueprint in hand for every step.  I didn’t have to think – I could just start doing.  I was on my way!

Every woman who applied for the grant was a winner – even if she didn’t get that $2,000. women-winning

The Business Plan – Executive Summary

Saturday, April 18th, 2009

Remember back when we first started the Business Plan?  After the cover page and index, the next section was the Executive Summary.  At the time, I said don’t worry about the Executive Summary – that section goes in last.

the-end1Well, here we are!  The rest of our Business Plan is complete and we need to condense all that information into one or two pages.   The Executive Summary may be the only section read by potential investors and must generate immediate interest.  It should contain highlights of the product, marketing, operations and financial plans.  It must answer the question “What makes your product different?”

In my Executive Summary, I wrote about my business experience and how that would apply to my new business.  I detailed my target market along with my marketing campaign.  I listed my operations priorities for the first year, along with a multi-year financial projection.  All this in one neat page.  I am not seeking outside financing; if you are, your summary may be a bit longer as you will need to discuss your credit worthiness.

There you have it – the basic bones for a working Business Plan.  Click on the “Starting a Business” category or the “Business Plan” tag in any of the posts to bring up all the Business Plan posts.  Go through them at your own pace and put together your own Business Plan – it’s the only way to start a business!  Feel free to email me with questions – or better yet, find a local Small Business Advisor who will walk you through the whole thing.

Next:  The Business Plan and the $2,000 Grant Application

The Business Plan – Financial Analysis & Projections, Income

Monday, April 13th, 2009

Now here we come to the GOOD part!  After all this hard work, how much money do we think we are going to make?

In my last Business Plan post, I included every possible expense I could imagine.  I put down what I needed, when I needed it.  Yes, the rolling mill purchase could be delayed for a year – but items such as business cards, web site and inventory were needed immediately.  Starting a business is an expensive endeavor.

With the income portion of the Financial Analysis, the watchword is conservative!  Yes, I think my jewelry is well designed, well made and incorporates unique elements.  Yes, people have purchased it and really enjoy wearing it.  The question is, how much of an online market share will I be able to grab?  The answer will depend on the current economy, marketing, networking, publicity – and yes, on pure dumb luck.  Oh to be featured in Daily Candy or to be worn by a celebrity!

My company launched on January 1, 2009.  Sales are estimated to be minimal for the first quarter due to ongoing web site construction and income will consist solely of sales made through art galleries and jewelry boutiques.  Although my profit margin for store sales is not as high as it will be on my web site, the trade off of selling in exclusive retail venues is added credibility and enhanced reputation of my brand.
mothers-day
For the second quarter, slightly higher sales for the Mother’s Day/Graduation/Bridal season are anticipated.  Summer is generally a weak season.  Fourth quarter sales are expected to be strong.  Always remember – the big jewelry gift giving occasions are Mother’s Day, Christmas, Birthdays and Anniversaries!

I conservatively estimated that I would sell 200 pieces of jewelry during my first year. Profit would be less than half of gross sales, with the bulk reinvested in the company for future equipment and material purchases.  I am not too concerned about the sales numbers for the first year and would be happy to be in the same ballpark.  It will be a year of experimentation and fine-tuning of my web site and collections, as I find out what works and what doesn’t.

Next:  The beginning of the end – or the end  of the beginning!

The Business Plan – Financial Analysis & Projections, Expenses

Saturday, April 4th, 2009

The Financial Analysis is quite important.  If you are applying for a business loan it could be the most critical section of all, as these estimates will help determine if you are a good credit risk.    All projections must be based on historical and/or industry information – no “winging” it here!

This post will include projected start-up costs; income will be included in the next post.  Although I am not applying for a small business loan, I still treated this section as rigorously as if I were.  I researched how much the equipment I needed would cost and included the vendor name and item numbers.  I received actual web site design bids.  I used historical data for phone and email newsletter services.  I included accurate costing information for everything I could.

The only estimate that may be a little nebulous is that for my precious metal purchases – findings and raw material that will be incorporated in my work.  The precious metal market is in high flux, due to the economy.  There has been wide variation over the past several months, so I based my precious metal pricing on the market price at the time I put together my Business Plan.  I fully expect it will change and will price my finished goods accordingly.

Although the specific numbers I developed are only useful to my own business, here are the expense categories I used:

  • Initial Web Site Cost
  • Web Hosting & Web Upkeep
  • Logo Design
  • Business Papers
  • Copyright/Trademark Registration
  • Packaging
  • Credit Card Processing
  • Email Newsletter Service
  • Other Marketing Costs
  • Professional Services – accountant., consultant
  • Phone
  • Office supplies
  • Studio Equipment – one time purchases
  • Studio Consumables – sandpaper, mold material, etc.
  • Precious Metal Consumables – becomes an intrinsic part of jewelry.
  • Non-Precious Metal Consumables – becomes an intrinsic part of jewelry.

If you see something I may have forgotten, please let me know in a comment.  As I said in a previous post, the Business Plan is a living, breathing document and subject to change.

Next:  The Business Plan – Financial Analysis & Projections, INCOME!

The Business Plan – Operations

Thursday, April 2nd, 2009

The Operations section is a description of how the product will be manufactured and sold. This should include a discussion of the company facilities, suppliers and product sales.

  • I currently own a studio large enough to accommodate my new business.
  • I currently have the equipment to make beaded and wire-wrapped jewelry, as well as some pieces requiring metalsmithing. Everything will be designed and  handmade by me, with great attention to detail.  A piece doesn’t leave my shop unless I say it does.
  • I have most of the major pieces of equipment necessary to work, including a kiln and flex-shaft. A wider range of hand tools is needed and will be purchased with profit that is put back into the business. Large equipment, such as a rolling mill is slated for purchase next year.
  • All equipment and raw materials are available online with an estimated lead-time of less than two weeks. If one supplier is out of stock, I can always go to another. My supplies are not company specific, so there are no repercussions if a supplier goes out of business. This is an especially important factor, given the current economy.
  • Manufacturing of jewelry would comprise about 70% of the work week; paperwork, web updates, photography, customer service and marketing would take up the remaining time.
  • My cost of goods would include material costs, overhead plus a reasonable labor rate.
  • My sales will be through several venues: my e-commerce web site, an Etsy site, private showings and retail through a high end art gallery. Each of these venues will draw on a different audience to view my jewelry, increasing the odds of purchase.
  • I may have to revisit the shipping question after rates go up on May 11th, but so far, the best shipping value is insured USPS Priority mail. The USPS supplies the Priority shipping cartons for free. Delivery confirmation and a small discount are applied if I print the labels in my studio. Next day pick up service may be requested, at no extra charge, saving on trips to the PO. Although I must say, Perky and I do go to our local PO frequently – it’s good practice for her – plus they love her there!

Well, here we are in the home stretch of our Business Plan with just two sections left!

Next:  Financial Analysis and Projections

The Business Plan – Management

Sunday, March 29th, 2009

This section describes the company structure, key management team members, their function and strengths.

My company will have a jewelry designer, a jewelry fabricator, a customer service representative, a marketing specialist, a financial executive, an office manager and a salesperson.

All of them will be me.  Why do I think I can handle all this?  To start off, my original degree is in metallurgical engineering.  I graduated from Columbia well before it was in vogue for women to go into engineering.  To be a woman in engineering back then meant being very focused and determined – traits that will serve me well as an entrepreneur. After graduation, I worked in aerospace where I had numerous responsibilities during my tenure – Program Manager, Research Engineer, Test Lab Supervisor.

Skip ahead a bit to my next career in decorative painting, which was definitely more “right brained” than the engineering.  I started my own business helping clients beautify their homes with faux finishes, murals and stenciling.  I took many courses in decorative finishes, design and color theory to support my business.

Skip ahead once more to my new jewelry business, which I see as a wonderful amalgam, or intersection, of my prior careers.  These are the strengths I bring to the table for my new business:

  • Know more about metals and materials than the average jeweler.
  • Value good craftsmanship – would you want an imperfect part in an airplane engine?
  • Know that it is important to stay organized and on track.
  • Research and test new designs and techniques – be certain that anything new is viable, makes sense and is of heirloom quality.
  • Understand what comprises good design.
  • Experienced in the effective use of color and texture.
  • Understand that great customer support is integral to a successful business.
  • Experienced at marketing my art through various venues and media.
  • Knowledgeable about the financials necessary to document and run a business.
  • Have a mailing list of about 400 local people who have already purchased jewelry from me.
  • Have sufficient funds and support to start a business.

I think I have a good running start in getting this new business off the ground.  My varied experiences have given me many of the skills I will need to succeed.

It’s funny – one never knows where one will end up in life.

Next Business Plan section to tackle:  Operations.  Stay tuned!

The Business Plan – Market Analysis, Part III

Thursday, March 19th, 2009

Part III deals with marketing strategy – how am I going to get customers?

Art is a matter of individual taste. The more traffic I have, the better the chance that some of those people will like my work.  My current mailing list with  over 400 of my jewelry customers, will be an important initial source of traffic to my site.  In addition I will increase awareness of my new company with the following:

  • Send a newsletter to my customers with news of my new web site and company launch.
  • Sell my jewelry in high-end art galleries, as I have done in the past; the gallery link on my site will enhance the reputation of my work.
  • Sell a few pieces on the Etsy artisan site, in an effort to increase traffic to my site.
  • Offer members of my several businesswomen’s networking groups a special promo when site is first launched to draw traffic.
  • Periodically host jewelry events where my local customers may shop.
  • Write jewelry-related articles and submit to web sites that will promote my web site in return.
  • Write jewelry-related and publicity articles for local newspapers.
  • Viral marketing through fashion web sites and blogs.
  • Wear my jewelry every time I step out of my house and carry business cards.

Does anyone else have any other good ideas?  Please share!

The Business Plan – Market Analysis, Part II

Saturday, March 7th, 2009

Back to business! Part II of the Market Analysis in the Business Plan is all about the competition.

  1. How does my company’s product and service compare to the competition in price, service and location?
  2. What is the market share and potential of each competitor?
  3. What is their reputation and image in the market?

The first thing I did to tackle this section was to surf the net for a few days.  Ok, I had fun with this one!  Since my jewelry will be sold online, I looked at other jewelry ecommerce sites.  The more I looked at other sites, the easier it was for me to define what I liked, what made sense for my site – and what I definitely did not want to include on my site.  I selected four jewelry web sites to include in my Market Analysis and discussed the pros and cons of each.

Based on my research, my site will include:

  • An artistic layout with no distractions – so important when selling art!
  • Clear photos with enlarged views (no pop-ups, many browsers are set to block them)
  • Concise but accurate descriptions
  • Group jewelry by style and also by function
  • Easy to find return/warranty/shipping information
  • Easy to make a purchase
  • Clearly state that customer service is the cornerstone of my business
  • Fair pricing
  • Testimonials/publicity
  • Sign up option for newsletter/email updates
  • Web statistics to see where people click on my site
  • Market my capability for commission/custom work

My model will of course be subject to refinement as I understand what works and what doesn’t.  The learning never stops!

Market share of the competition was difficult to determine.  I’m pretty sure that even if I asked nicely, the companies I researched would still not have shared their annual sales numbers with me.  As I thought about it, I realized that market share and  potential market share do not rigorously apply to my industry.  Art is so subjective – jewelry, especially handcrafted jewelry, may appeal to one person, but not to another.  Who knows why?  It is such a personal aesthetic that it can not be assumed that $100 spent on one jewelry site will translate into possible market share for another site.

Reputation and image were also difficult to measure in an objective way for my targeted competition sites.  However, I do understand the inherent value of handcrafted jewelry.  I know the labor that goes into making a wire wrap, or in soldering a bezel.  I understand the value of fine stones and materials.  I was able to roughly judge the cost of a piece of jewelry and compare that cost to the selling price.  Many sites were underpricing their jewelry – these were mostly the sites that were not very attractive, the ones that did not make a shopper want to stay and browse.  I imagine they were so desperate to sell that they did not mind making a very slim profit.  I must remember to check these sites again next year, to see if they are still in business.  Pricing must always be a good value for the customer, but also fair to the artist so that the company may thrive and grow.

There were other sites that priced fairly, including enough for materials and overhead, with sufficient profit to allow for business growth.  These sites looked more professional, with testimonials and publicity to enhance their marketing efforts.  These higher end jewelry sites really showcased the art of a handcrafted piece and are where I would like to place my company.  I would rather take my time on an intricate piece with extravagant materials that will sell for $100 and ultimately be treasured by a customer, than churn out 20 minor items at $5 each.

I am not making generic widgets – I am creating art.  I will have to come up with a Marketing Plan to expose as many people as I can to my work.  Then the law of percentages will kick in – some will like my work and some won’t.  The more people who see my work, the more who will like what they see.

Which will lead us to the Market Analysis, Part III.  Stay tuned!

The Business Plan – Market Analysis, Part I

Friday, February 27th, 2009

I really didn’t mean to take so much time off here – but unfortunately, the flu had other plans for me. But I’m back, I’m healthy and I’m ready to tackle that Business Plan!  After all, there is a $2,000 grant at stake here.

For Marketing, Part I, I had to determine my target customer, figure out the number of businesses already doing what I want to do and calculate what market share I thought I could grab with my company.

I started by doing the easy thing – I googled.  This brought me to government resources, such as the Census Bureau, NAICS categories and my county web site, all with useful information on demographics and existing businesses.  I also found a few articles geared to jewelry sales trends and online jewelry sales.  But I needed more data that was just not available online, so I did it the old-fashioned way – I took my puppy and we went to the local library.

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More about my Perky in a future post!

I told the reference librarian that I was writing a Business Plan; something she must have heard before, because she started to bring armloads of books to my table.  Perky went right to sleep under my table, as I started to read.

I started with references such as Demographics USA 2007.  I was able to determine my Designated Market Area (DMA) and the retail sales by merchandise lines, along with 5 year projections.  There were demographics broken down by gender, education levels, household income, discretionary income and many other categories.  Another useful volume was The American Marketplace, full of demographic information and the all-important spending patterns.

Did you know that since 1990 women’s incomes have been growing faster than men’s – 27% for women vs. 6% for men?  Me neither!  There was sales information on moderate-priced jewelry vs. premium-priced jewelry, as well as sales of specific jewelry categories – diamonds, pearls, gold, gemstones and costume.  Who knew all this information was neatly gathered and just waiting to be picked?

I also took a look at some of the Business Plan “how-to” books the librarian left with me, to get different viewpoints.  The selection of books will vary by library, but Linda Pinson’s Anatomy of a Business Plan had a nice section on e-tailing, which is of particular interest for my business.

My dear little Perky was still comfortably asleep under the table.  Children would pass by, point to her and laugh, surprised to see a pup in the library.  She brings a smile to everyone who sees her.  I walked away to make some copies – she awoke, looked up at me but stayed put under the table.  I am so fortunate to be raising such a smart little girl – she is such a joy!

I know, back to the Business Plan.

With a little digging I was able to define my target customer – that elusive woman who has the income to spend on my jewelry creations.  This will be an important factor later on when I build my marketing plan.  I researched the jewelry sales for my DMA – I would be more than happy with a micro-percentage of existing market share.   The sales numbers for retail jewelry locations gave me ideas for other sales venues.  All in all, I spent several very illuminating hours in the library.  I had enough ammo to knock off yet another section of the Business Plan.

I woke little Miss Perky up and we went home, our job done for the day.

Next:  The Business Plan – Market Analysis, Part II